Things that I have done, have happened or am presently doing:
- SUMO Live Chat Volunteer (past)
- Facebook Page Moderation
- SUMO Forum Support
- SUMO Twitter Army Of Awesome/ Social Support
- SUMO Knowledge Base Editor and Reviewer
- Website and SUMO bugs triage
- Firefox OS Testing
- Firefox for Desktop Testing
- Firefox for Android Testing
- 2017 Add-ons Technical Writer Intern @ MTV
- 2018 Add-ons Community Marketing Intern @ MTV
- 2019 Add-ons Community Marketing Intern @ MTV
I do most of my work on sumo and social support. I contribute to the knowledge base, answer support questions, and moderate forums. Also, moderating the Firefox Facebook page and Twitter feed along with Firefox, Firefox for Android and Firefox OS product testing. Love to travel!
Speaking to people I encounter about Mozilla and Firefox from a volunteer perspective. Looking to reach out to more at events and while traveling to let others know more about Mozilla.
feer56 has always been super helpful in SUMO! Thanks Andrew!
Andrew does fabulous work on SUMO and also as part of QA, on Firefox and FirefoxOS bug triage, bug reporting, and verification. He is also super kind and helpful on IRC. Thanks for your consistent work Andrew! Bugzilla profile
Michaela (Thayer) Smiley
Andrew is one of Mozilla's core social media contributors. He has been one of the most involved social media moderators for official brand pages since mid-2013. Moreover, he recently stepped into a leadership role training other contributors around the world on the social media moderation program. Andrew is very dedicated Mozillian, and is a pleasure to work with!
An automatic vouch for attending Summit 2013 Day 1
An automatic vouch for attending Summit 2013 Day 2
An automatic vouch for attending Summit 2013 Day 3